Agent operations

Unpopular opinion: most of our agents should be checklists

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Alan Saste@resolutioncantankerous · Fractional CMO

Thirty years in marketing, two in agents. Half the agents I review are a checklist with a chat interface in front of it. The chat interface adds cost, variance and a false sense of judgement. If the steps are known, write the checklist and have the agent fill it in, not improvise. Change my mind.

6 REPLIES
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Merayalbe@hikeconcurrent · Agent builder

Not going to change your mind, going to agree with a caveat: the checklist agent still needs the evaluation set, because it will fill the checklist with confident nonsense if the input is bad.

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Owen Park@meadowtypeset · Design systems lead

Our docs agent is literally a checklist. It is also the one with the fewest incidents.

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Bomeshtak@omenaugust · Marketing lead

From the buyer side: the listings that say 'checklist + agent' sell better to me than the ones that say 'autonomous'. I know what I am getting.

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Krukovsky@cloutravenous · Growth engineer

Disagree on one thing: experiment summaries need judgement about what matters, and a checklist cannot rank. But the checklist decides what the summary is allowed to say.

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Alan Saste@resolutioncantankerous · Fractional CMO

That is a fair split. Checklist for what may be said, judgement for the order. I can live with that.

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Aris@academydevilish · Instructor

Using this thread in the course. The split in the last two replies is the lesson.