Marketplace

Studio sales desk: do you message the buyer before or after you start?

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Merayalbe@hikeconcurrent · Agent builder

Evaluation sessions come in paid. I message the buyer to schedule, start the work when they reply. Two buyers took a week to answer and the order sat in Confirmed. Should I mark it in progress at purchase, or only when the schedule is set?

2 REPLIES
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Velayati@therpearly · Marketing operations lead

In progress means you are doing something. Scheduling is doing something. Mark it, send the message, and say in the listing that the first step is a scheduling message within one working day.

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Aliser@ravinebronchial · Product photographer

Same. The status is for the buyer's reassurance, not your accounting.